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Terms of Use

This website; Smart Learning Portal (SLP) is operated by, or on behalf of Smartlearning UK Limited. Smart Learning Portal (SLP) is a trademark of Smartlearning UK Limited.

Smartlearning UK Limited is registered in the UK. By using our websites, you agree to comply with and be bound by the following terms and conditions (the "Terms of Use") together with our privacy policy and any other documents referred to therein. If you do not agree to these Terms of Use, you must not use our sites.

We reserve the right to amend these Terms of Use from time to time. Any changes will be posted on our websites. Your continued use of our websites after posting will constitute your acceptance of, and agreement to, any changes. Specific services that we offer, or make available to you, may also be governed by additional or alternative terms and conditions with us, or other third parties.

 

Registering on our Websites

You must be 18 years old or over to create an account on our websites and to contact our partners through our websites and warrant that the details you provide on registration are true, accurate, complete, and current. You must promptly update us with any changes to your account details. You must create a password when you register and you are responsible for maintaining the confidentiality of that password. You agree that any person to whom your username or password is disclosed is authorised to act as your agent for the purpose of transacting for any services via this Website, and you will be responsible for all activity conducted using your password. You shall take reasonable steps to prevent unauthorised access to your account via any computer or other device that you use to access your account. If you believe someone has, without your authorisation , accessed an account that you created on this website, please contact us immediately via: 
Email: info@smartlearninguk.com 
Phone: +44(0)2071268209

When you create an account, you may be given the opportunity to opt-in to receive marketing emails from us, our group companies, or third parties. You can manage your email subscription preferences via our websites or unsubscribe from emails at any time. From time to time, we may need to send you service emails relating to your accounts, and we reserve the right to do so.

 

Your responsibilities

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Please note that we are not a data protection regulatory body. We do not participate in any communications between you and any regulatory body. We host the Details in good faith but we have not verified them and we make no representations, warranties, or guarantees, whether express or implied about the Details.

 

Materials you provide

Any personal data that you provide via, or in connection with, the Websites will be governed by our privacy policy.

 

Disclaimer and Liability

The Website (including all content on it) is provided by us on an "as is" and "as available" basis and we make no representations, guarantees, or warranties of any kind, either express or implied, including without limitation, warranties as to the quality, suitability for any purpose, compatibility, reliability, accuracy, completeness, timeliness, access, or use. It is your responsibility to evaluate the quality, suitability, accuracy, completeness, and reliability of our websites and any information or content contained therein. We accept no responsibility and make no representations, guarantees, or warranties that the Websites will operate continuously, without interruptions, or be fault-free. We may need to make the Websites unavailable with or without notice to carry out maintenance or upgrade work. We accept no liability for any interruption or loss of service.

Information about data regulation and other information provided on our website are intended for providing training content, tools, and marketing purposes and, whilst displayed in good faith, we will not in any circumstances accept responsibility for their accuracy. It is the responsibility of every user to satisfy themselves as to the accuracy of any information displayed on this website.

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by any law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  1. Use of, or inability to use, our site; or
  2. Use of or reliance on any content displayed on our site.

If you are a business user, please note that we will not be liable for:

  1. Loss of profits, sales, business, or revenue;
  2. Business interruption;
  3. Loss of anticipated savings;
  4. Loss of business opportunity, goodwill, or reputation; or
  5. Any indirect or consequential loss or damage

You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

 

We assume no responsibility for the content of websites linked to on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

 

Indemnification

You agree to indemnify, defend, and hold us and our affiliated companies, shareholders, officers, directors, employees, agents, or suppliers harmless from all claims or demands, made by any third party due to or arising out of your use of this Website or through your password or otherwise, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other rights of any other person or entity.

 

Viruses

We do not guarantee that the Websites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programme, and platform in order to access the Websites. You should use your own virus protection software. You must not misuse the Websites by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not attempt to gain unauthorised access to the Websites, the server on which the Websites are stored or any server, computer or database connected to the Websites.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

 

Intellectual Property

We are the owner or licensee of intellectual property rights in the Website, information, and content available on the Website, any database operated by us, any proprietary software utilised by us to enable you to use this Website ("Software"), and the underlying source code. Much of this information and content is protected by copyright, trademark, database rights, design rights (including in the "look and feel" and other visual or non-literal elements), and/or other intellectual property rights (whether registered or unregistered). Our logos, together with our trademarks and/or service marks, may not be copied or reproduced without our prior written consent. All rights are reserved.

We grant you a non-exclusive, non-transferable licence to use the Software solely in executable form and only to the extent necessary for use of the Website, and for no other purpose.

You must not use an automated program (including, without limitation, any web-crawling or screen-scraping software or any equivalent technology or techniques), to access the Website for the purpose of collecting, obtaining and/or accumulating (or other similar activity) data or content in this Website. Any such use of an automated program is prohibited and shall be a breach of these Terms of Use.

You may not reproduce, republish, transmit, or distribute any material, information, or content on this Website, or that form part of our services, without our prior consent. However, you are granted a limited right to access and use the Website and our services, and retrieve, display, and print content pages, for your own personal, non-commercial use and to the extent necessary for use of the Website and our services only. We reserve the right, in our sole discretion and without notice to you, to terminate your account and to prevent future access by you to this Website.

 

Third Parties

This Website contains data provided by third parties and we accept no responsibility for any inaccuracies in this material. You agree to release us from claims or disputes of any kind arising from or in any way connected to such disputes with third parties.

 

Restrictions on Use

You agree not to:

  • Transmit any material designed to interrupt, damage, destroy or limit the functionality of our websites;
  • Use any automated software to view our website without consent and to only access our websites manually;
  • Use our website other than for your own personal use;
  • Attempt to copy our data or perform reverse engineer of our processes;
  • Use our website in any manner that is illegal, immoral, or harmful to us (including to commit or facilitate the commitment of any fraud against us);
  • Use our website in breach of any policy or other notice on our website;
  • Remove or alter any copyright notices that appear on our website;
  • Publish any material that may encourage a breach of any relevant laws or regulations;
  • Interfere with any other user’s enjoyment of our website;
  • Transmit materials protected by copyright without the permission of the owner; or
  • Conduct yourself in an offensive or abusive manner whilst using our website.

We shall be entitled to suspend the Services and/or terminate these Terms of Use without notice to you if you commit a breach of these Terms of Use, and in particular these restrictions on use, which in our reasonable opinion is serious enough to merit immediate termination.

 

Governing Law

These Terms of Use are governed by UK law and the contract between you and us is made in UK. Any disputes will be settled in UK courts, although we may take action to enforce our intellectual property rights in any relevant jurisdiction. If any provision of these Terms of Use is found to be unenforceable, it will be replaced with a provision reflecting the intent of the original provision. 

 

General

The headings in these Terms of Use are solely used for convenience only. You may not assign or delegate any or all your rights or obligations in this Agreement. We may assign this Agreement at any time without notice to you. Our delay or failure to exercise or enforce any right or provision of these Terms of Use shall not constitute or be construed as a waiver of such right to act. We shall not be responsible for any breach of these Terms of Use caused by circumstances beyond our control. Nothing in these Terms of Use shall be construed to create a joint venture, partnership, or agency relationship between you and us, and neither you or we shall have the right or authority to incur any liability, debt, or cost, or enter any contracts or other arrangements, in the name of or on behalf of the other.

If you have any questions or comments about our Terms of Use, please Contact us: 

Smartlearning Uk Limited,
124 City Road, 
London,
England. 
EC1V 2NX. 
+44(0) 207 126 8209 
Company reg. no 10375955. 

These Terms of Use were last updated in September 2023.

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Privacy Policy

Smartlearning UK Limited is committed to safeguarding your privacy.

This website; Smart Learning Portal (SLP) is operated by, or on behalf of Smartlearning UK Limited. Smart Learning Portal (SLP) is a trademark of Smartlearning UK Limited. Smartlearning UK Limited is registered in the UK.

This privacy policy sets out our approach to data privacy, explaining why and how we process your personal information ("personal data"), and your rights in relation to your personal data.

Questions relating to this privacy notice, including any requests to exercise your legal rights in relation to your personal data, can be conducted via this email address; info@smartlearninguk.com

 

Who We Are:

Smartlearning UK Limited (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why, and when we process your personal data.

Smartlearning UK Limited is registered office is at 124 City Road, London, England, EC1V 2NX, and we are a company registered in England and Wales under company Reg. no 10375955. We are registered on the Information Commissioner's Office Register registration number ZB082415 and act as the data controller/data processor.

 

Information That We Collect

Smartlearning UK Limited processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

 

The personal data that we collect from is:

 

  • Name
  • Personal Email
  • Business Email
  • Mobile Telephone Number

 

We collect information in the below ways if you:

 

  • are our prospective candidate/ client or a third party;
  • otherwise use our services;
  • work for a client or a supplier of ours, or for someone who otherwise uses our services;
  • are someone (or you work for someone) to whom we want to advertise or market our services, our events; or
  • are an alumnus

 

Personal data which is not collected directly from you may be collected from:

 

  • your employer in connection with your organisation and how it relates to us;
  • third parties we work closely with, including but not limited to business partners, vendors, sub-contractors in technical, analytics providers, and search information providers;
  • Governmental agencies, regulators, institutions, or any other similar establishments; or
  • any websites or applications ("Apps") operated by us which you use and plugins.

 

Personal data collection methods we may use include:

 

  • communication in person;
  • communication by phone, email, SMS, or any other electronic communication method;
  • communication by letters, notices, information sheets or any other paper-based communication methods;
  • using our website, social media channels, Apps, or other technologies; or
  • visiting us (for example, if you sign in on the Smartlearning website).

 

Personal data relating to you that we may process includes:

 

  • “Identity data” including first name, last name, username or similar identifier, title, gender, your job function, your employer, or department;
  • “Contact data” including, email address and telephone numbers including frequency of contact (these details may relate to your work or to you personally, depending on the nature of our relationship with you or the company that you work for);
  • “Profile data” including your username, password, and preferences. It also includes information you give us or that we obtain when you use our website, subscribe to our services, enquire about a service, place a service request, contact us to report an issue, or do any of these things on behalf of the person that you work for;
  • “Client Data” including information about how you use our services, website, and applications, as well as personal data which can include Identity, Contact and Profile Data of you, beneficiaries, employees, or employers, or other third persons about whom we need to collect personal data by law, or under the terms of a contract we have with you;
  • “Assessment and support data” including to sell and deliver course contents, and assessments, track studying progress, and create customized tests for students, providing digital learning tools, assessment feedback etc.
  • “Marketing and communications data” including your preferences in receiving notification about new and updated courses, marketing from us and your communication preferences. This may include information about events such as webinars to which you or your colleagues or organisation are invited, and your personal data and preferences to the extent that this information is relevant to organising and managing those events.
  • “Technical data” incluiding:
    • The Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
    • Information about your visit to our website/Apps, such as the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), services viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from a page, any phone number used to call our central switchboard number, and direct dials or social media handles used to connect with our Smartlearning website; and
    • Location data which we may collect through our website/Apps and which provides your real-time location in order to provide location services (where requested or agreed to by you) to deliver content or other services that are dependent on knowing where you are. This information may also be collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to the website/App. Delivery of location services will involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country of location by reference to your IP address against public sources; and/or (c) your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier. See our cookie policy for more information on the use of cookies and device identifiers on the website/Apps

 

How We Use Your Personal Data (Legal Basis for Processing)

Smartlearning UK Limited takes your privacy very seriously and will never disclose or share your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below: -

  • the processing is necessary for the performance of a contract you are party to or in order to take steps at your request prior to you entering a contract; to provide digital learning tool service, track and facilitate learning process;
  • the processing is necessary for us to comply with our business and legal obligations.
  • the processing is necessary in circumstances as legally obliged by law to share your personal data with the regulatory and legal authorities for the purpose of investigation and the enforcement of legal justice
  • the processing is necessary to occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate business interests

 

Your Rights

In accordance with the legal requirements, you have the right to:

  • withdraw your consent: where the processing of your personal data by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us at the contact details at the end of this privacy policy. You can also change your marketing preferences at any time as described in the “Our updates and communications” section
  • be informed by us about the personal data concerning you, i.e., you might receive information about the personal data processed by us about you;
  • request the rectification or erasure of your personal data held by us;
  • request that we restrict the processing of your personal data (while we verify or investigate your concerns with this personal data, for example);
  • under certain circumstance object to the further processing of your personal data including the right to object to marketing as mentioned in “Our updates and communications” section of this document; and
  • data portability, i.e., receiving your personal data in a structured, commonly used, and machine-readable format.
  • to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

How to exercise your rights

You can also exercise the rights listed above at any time by contacting us via email or phone; 

Email: info@smartlearninguk.com

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Smartlearning UK Limited uses third-party/ vendors to provide our services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Safeguarding Measures

Smartlearning UK Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures in place, including: SSL, TLS, encryptions, restricted access, IT authentication, firewalls, anti-virus/malware etc.

 

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Smartlearning does not transfer or store any personal data outside the EU

 

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests, ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing your data for the legitimate purpose of delivering our products and services to you and have identified that our interests are legitimate in delivering our services to you.

 

How Long We Keep Your Data

Smartlearning UK Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Consent To Marketing

Occasionally, Smartlearning UK Limited would like to contact you with information about new courses and course updates, offers, promotions and webinars that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Smartlearning directly.

If you consent to us contacting you with the above-mentioned marketing and offers, please tick to say how you would like to be contacted:

Email {{checkbox}} Telephone {{checkbox}} Text Message (SMS) {{checkbox}}

If you would prefer not to receive above-mentioned marketing and offers, please tick below: I wish to opt-out of marketing {{checkbox}}

 

Lodging A Complaint

Smartlearning UK Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority via:


Information Commissioner's Office (ICO) 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Tel: 0303 123 1113 
Fax: 01625 524 510 
or contact us via email: info@smartlearninguk.com 
 

Changes to this privacy policy

We may from time to time make changes to this privacy notice. Any changes will be published here on our website (and in the case of substantive changes, will be notified to you by email) and will be effective as of the date of publication (which will also be noted on our website). This privacy policy was last updated in March 2023.

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